CRMA Minnesota is a local chapter of the National Customer Relationship
Management Association. We are a member-driven, non-profit organization
of professionals who share a passionate interest in the Customer
Relationship Management area. CRMA Minnesota is focused on helping
businesses leverage their investment in CRM solutions, related
technologies and business processes. We promote an environment of
fostering educational and networking opportunities for anyone involved
in customer relationship management efforts within their company, both
technical and business related.
We strive to represent the CRM industry as a whole and to provide you
with best practices and tools to enrich the customer experience. Most
importantly, we are a forum for our members to openly share, discuss,
ask questions and learn about important CRM issues, without fear or
pressure. Ultimately, we offer support to enhance the business and
careers of our members. Membership in CRMA Minnesota provides the
opportunity to excel professionally, have access to continuous learning
in a dynamic and multifaceted field and to network with peers to share
successes and learning.
If you are involved in any of the many touch points of your clients, you
should be a member of CRMA. As it is vital for businesses to be more
customer-centric for business growth, chances are that your job and your
performance have a direct impact on the bottom line of your company or
client. Practitioners, Executives, Managers, Vendors, Product
Developers, Integrators, Business Analysts, and Sales and Marketing
Analysts will all benefit from the dissemination of knowledge provided
by peers at CRMA Minnesota events.
Our members are executives and managers who are looking for ways to
strengthen ties with customers and business partners through CRM
technologies, e-channels and more. They are also vendors, developers,
business analysts and sales and marketing analysts. We take a strategic
business perspective as well as looking at the technology and integrated
technical solutions. CRMA Minnesota deals with both the technical and
business components of Customer Relationship Management.
By becoming a member of CRMA you are joining the ranks of individuals
who are committed to advancing their knowledge of CRM and empowering
themselves to enhance their business and careers.
For more information contact Minnesota Chapter
CRMA Minnesota Events